Back in May I gave my readers and opportunity to ask Natural Balance any questions they had. In that post I also gave readers and opportunity to win some NB Treats, so all my subscribers who asked a question received an entry to win! The winner will be announced at the end of this post!
All of the plants which manufacture the Natural Balance Dry, Canned, Treats, Rolls, Pouches you purchase are located in the United States: California, Arizona, Utah, South Carolina, Kansas, Nebraska, Missouri, Pennsylvania, and South Dakota. Our newly introduced Delectable Delights Stews are manufactured in Thailand by a state of the art US FDA approved plant.
2. Do you have any joint specific foods?
At this time, we do not include glucosamine and chondroitin in our products because the majority of our products are for all life stages of pets, and joint supplementation is not necessarily appropriate for all of the dogs that would be on these diets. The most effective method of joint support is through supplementation, and if your pet is in need of this, we recommend consulting with your vet to determine an appropriate joint supplement and dosage.
At this time we do not have any products that are designed for dogs with specific urinary conditions. All of our products are formulated to meet the AAFCO nutrient guidelines for pets. It is always advisable to consult with your vet prior to feeding any of our products.
4. My dogs currently eat Purina Pro Plan. Not only am I concerned about the ingredients, but one of the dogs is losing interest in it. How do you make sure that your food is tasty for dogs, or are there different flavors they can switch between without causing upset stomach?
Natural Balance is committed to using the highest quality, natural ingredients in our products resulting in a taste your pets will love. All of our products have outstanding feedback in regards to palatability, however each dog is different in what they may like the best.
If you choose to rotate through a variety of formulas, we recommend allowing them to be on a product for about 6-8 weeks prior to changing again. When switching from one diet to another, we recommend a gradual introduction by replacing the old food with the new food with increasing portions of the new formula. This transition should be done over a 5-7 day weaning period even between our own formulas.
5. Why doesn’t Natural Balance offer a frequent buyer program for loyal customers? There was one available via Pet Supplies Plus that we loved and now that is gone too.
We do offer our Natural Balance Loyalty Program, which is a Buy 12 Get 1 Free Program directly through independent retailers (stores other than Petco). Your participating store would issue you an NB Loyalty envelope with which to store your UPC’s from the bags of dry food that you purchase within a fourteen month period, and this can be turned into the store to redeem for a free product, and may not be redeemed through Natural Balance directly. This program requires the purchases to be identical size. Not all retailers participate in the program, but that is something to check for at your local store.
The current requirements of the NB Loyalty Program Are:
• To qualify, all twelve purchases must be the same size.
• It is okay to rotate formulas, as long as the bags are the same size.
• For dog products, bag sizes of 10lbs or larger qualify.
• For cat products, bag sizes of 5/6lbs or larger qualify.
• The Envelope must include the 13th Proof-of-Purchase (from the free bag) when it is sent in for redemption by your store.
• The Envelopes must be redeemed within 14 months of the initial purchase.
• All of the purchases must be made through the same retailer who issued you the envelope.
6. I have a medium sized mixed breed dog that has a veracious appetite–if I let him he’d eat ALL day long and never seems to fill up, which Natural Balance formula would be best for him?
I recommend considering our Alpha, Synergy, or new Fat Dogs formula. These diets are higher in protein and fiber than some of our other diets, and may help to promote a more satiated feeling between feedings.
Our Limited Ingredient Diets are geared towards pets with food sensitivities, because they have only one type of protein and one type of carbohydrate. However, without an allergy test from your veterinarian, it will be a trial and error process with elimination diets to determine what he may be sensitive to.
We recommend trying him on a Limited Ingredient formula with a novel protein source that he has not had before. Our Limited Ingredient Diets include our Lamb Meal & Brown Rice, Sweet Potato & Chicken, Potato & Duck, Legume & Duck, Potato & Rabbit, Sweet Potato & Fish, Sweet Potato & Bison, and Sweet Potato & Venison formulas. You may find more information about these diets here: http://www.naturalbalanceinc.com/product-category.aspx?ProductCategoryID=12&category=Dog+Dry+LID+Limited+Ingredient+Diets
8. My senior dog isn’t very active and she is a little overweight. What formula would you recommend?
If your senior dog is overweight, I recommend considering our Reduced Calorie formulas. Since senior dogs have a lower metabolic requirement and are generally less active than younger dogs, a lower calorie diet may be beneficial to him.
9. How many formulas of dog food does Natural Balance offer?
Dry Foods: 17 different formulas (5 of which come in multiple kibble sizes)
Canned Foods: 15 different formulas
Stews: 6 different formulas
Rolls: 3 different formulas
10. I have two dogs, both 8 years old and not very active. One is 44lbs, while the other is 55lbs. I feed them twice a day, both canned and dry. What is the appropriate amount of food for each feeding is recommended?
Based on your dogs’ current weights and ages, I would recommend the following regimen, using our Reduced Calorie formula as an example. This may vary depending on which of our formulas you are using due to differences in calorie content.
44lb dog: ½ 13oz can + ¾ cup dry food (Fed 2x Daily)
55lb dog: ½ 13oz can + 1 cup dry food (Fed 2x Daily)
These guidelines are intended only as a suggestion, and you should adjust according to your pet’s body condition. Your pet’s energy requirements will vary with age, activity level, and individual metabolism.
11. When is the best time to move my puppy from the puppy formula to an adult formula and how do I figure out what the best adult formula is for her?
Most puppies are considered adults around one year of age. If you are using one of our All-Life-Stage diets, you may continue feeding the same formula throughout your dog’s adult and senior years. If they have any trouble managing their weight as they get older, you may consider our Reduced Calorie or Fat Dogs formulas, which are formulated to help with weight management in adult dogs.
12. My dog is a grazer and takes a long time to eat. I was told just to leave dry food out for him all day. Is that okay to do?
Since our products are not preserved artificially, it is best to limit exposure to air to ensure that the food is fresh such as storing it in an airtight container. For our dry foods, I would not recommend leaving the dry food opened, at room temperature for more than 24 hours. After which point, I suggest replacing the food in his dish with a fresh meal from the bag.
We recommend considering our Alpha or Synergy formulas for very active dogs. These diets have moderate levels of fat and protein, which will help to provide them with high quality sources of energy that they needs for their daily activities. Any of our treats may be used for a very active dog.
I want to thank Jennifer Freeman, Director of Customer Care and Animal Nutrition at Dick Van Patten’s Natural Balance for taking the time to answer all your questions!
Our winner for the Natural Balance Treats is Christine Kozanda! Congrats, Christine! You will be receiving an email shortly!